State Farm® Insurance Agent Jim Paterson

"To Claire and staff, Customer service is in every position of the work force and life. Some people are Professional, Polite, and Pleasant. You are definitely one of them. This world lately doesn't havre these standards. Claire and the staff are unique and of great value to the establishment of State Farm. I have been with them for years. Every time I have questions, upgrade my vehicles, the process is so smooth. If you need any quotes, questions on car insurance or more please call the staff at Jim Paterson in Mineola, NY. Trust me you will not regret it. Ask for Claire, Lisa, or any staff member. Tell them Diana, referred you. Let me be the first to welcome you to the family of Jim Paterson State Farm. Cheers,"

"I had the pleasure of working with Alejandro Barnica at State Farm, and I can honestly say he went above and beyond to help me with both my car and renters insurance. I was in a bit of a bind trying to navigate my options, and Alejandro took the time to explain everything thoroughly, making sure I understood the best coverage for my needs. He was incredibly patient, responsive, and professional. Thanks to his expertise, I ended up with policies that not only saved me money but also provided me with better coverage than I had previously. Alejandro made the whole process so easy and stress-free, and I couldn’t be more grateful for his help. If you’re looking for a reliable, knowledgeable, and friendly insurance agent, I highly recommend reaching out to Alejandro! He truly saved me on both my car and renters insurance."

"Great staff and attention to our family insurance needs - especially Alejandro. We've been serviced by this agency for years and always so attentive!"

"Quiero agradecerle a Alejandro Barnica por ser una persona gentil y muy Profesional , siempre esta dispuesto a solucionar cualquier inquietud que tenga con respecto a mi seguro en State Farm 100% recomendable ."

"Quiero agradecer y recomendar state farm, tienen un personal muy competitivo, especialmente Alejandro Barnica, es alguien que escucha y atiende todas tus necesidades y preguntas, es una persona muy agradable y muy amable, recomiendo state farm , especialmente para Alejandro Barnica"

"I want to thank State Farm for having Mr. Alejandro Barnica on their team, always willing to help me with his best disposition, making me feel like an important customer to you 🥰"

"John Kirsch and the team are fantastic. I have been working with them for many years and have been thoroughly impressed with their service. Speedy and accurate service is guaranteed at this office."

"We’ve been State Farm customers for many years but as of late it’s been very disappointing with concerns over price increases and not having a call back after speaking to a rep. I wrote an email to Mr Patterson last week after being told someone will look into why my policy for the car ins. It has been so inconsistent. Being told it’s inflationary does not warrant the jump in my monthly bill as such when my one car with so little mileage on it and it being 6 yrs old to go up as it has. I understand how prices are up on everything but I don’t understand is nobody returned my call or email. This is not acceptable and I will be looking into other insurance companies ."

"Alejandro Barnica is the agent that I worked/am working with. He a highly knowledgeable and approachable State Farm agent who consistently goes above and beyond to ensure his clients are well-protected. He takes the time to thoroughly explain coverage options, making sure you feel confident in your choices. His professionalism and personal touch make the insurance process smooth and stress-free."

"Muy buena atención de la persona que me atendió Alejandro Barnica. Tuvo paciencia y me supo explicar con detalles las preguntas que tenía. Por eso escogí esta compañía de seguros y también por los precios muy buenos. Lo recomiendo 😀"

"I am deeply disappointed with my experience at this State Farm agency. From the beginning, I encountered nothing but issues. I was assigned this office by State Farm when I joined. The staff consistently ignored my concerns and questions, making me feel like my business wasn't valued at all. Even worse, I was repeatedly misled with false information, which created unnecessary stress and confusion. It's disheartening to trust a company with your insurance needs only to be met with such unprofessionalism, specifically from Claire the “office manager” and Alejandro. Claire spoke to me poorly on several occasions and she also doubted who was speaking to her on the phone. Find another agency, I promise this review is not in spite of anyone. It’s about the service I received. I would not recommend this office to anyone looking for reliable and honest service."

"I am not an adventurous person. I am about as conservative and boring as they come. When it came time to buy a new car, I was just as surprised as anyone when I found my new car on the Carvana website. Not exactly a traditional car-buying experience! G. John Kirsch at State Farm made the entire insurance process an easy one. So easy that I had to call again today just to make sure that everything was indeed in place. And it was! I am pleased with how John explained the process and had me in my new car the day I picked it up. It's rare when life's bigger moments can actually be enjoyed more than dreaded. John made this life moment a memorable one for all the right reasons! Thank you."

"Claire is by far the best thing in personal lines insurance. I’ve worked at commercial insurance agency’s like Aon and have never had colleagues explain details of my policy quite the same way. She goes above and beyond to provide different scenarios and examples and is extremely responsive. 5+ stars for all interactions with Claire!"

"Claire Dugan is outstanding. She has been my family’s insurance agent (providing a variety of insurance products) for many many years- and she always goes above and beyond to get the best pricing and provide amazing customer service. As a bonus she is incredibly responsive and an absolute pleasure to work with. I would recommend her without any reservations to my friends and family!!"

"I have been with Jim Paterson and his staff, including Claire Dugan, for more than 20 years and find their professionalism and attention to detail to my accounts absolutely amazing. I highly recommend them for all your insurance needs."

"Stay away! one of the worst offices i have ever experienced , the office manager Claire is out of her mind in the way she talks to people and everyone else is absolutely not able to communicate things in a clear manner. I have filed a complaint against them. I would not recommend"

"Alejandro was very helpful with adding my son to the policy and helping me find ways to shave money off my premiums"

"I’ve worked with StateFarm for years and the service was fine. However, this year, I had the pleasure of working with John Kirsch. It was the best experience I’ve had working with an insurance agent. John is well-versed in all things insurance related. He was able to assist in a great way and helped me and my family affect changes in my our policies have already proven beneficial in all matters. John is communicative, attentive, and knowledge. I have recommended John to friends and family, even those already enrolled with StateFarm. Thank you, John! ⭐️⭐️⭐️⭐️⭐️"

"Mr Alejandro Barnica is very helpful person and he helped me a lot to fix my app"

"I got my auto and home insurances from Alejandro Barnica at State Farm Mineola NY office. He provides great services, professional and courteous. And more importantly, I save great deal of insurance premium by switching to State Farm. 3.27.2024"

"Great experience with Jim Paterson Agency , Alejandro helped me to get my life insurance and my statefarm checking account."

"Excelente servicio y muy buenos precios, El Alejandro me ayudo con mi cotización y mis preguntas sobre seguro de carro. Muy satisfecho !"

"Alejandro did an excellent job in helping me start a new policy. Very professional."

"I have just switched from Allstate after many years to State Farm. I was fortunate enough to have a very knowledgeable and pleasant agent G John Kirsch make the tradition so easy. He is a true asset to your office I look forward to many years as a loyal customer"

"Alejandro Barnica, very knowledgeable and helpful. Thank you"