State Farm® Insurance Agent Jim Paterson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendolyne Sabrozo
November 19, 2024
5
out of
5
rating by Wendolyne Sabrozo
"Great staff and attention to our family insurance needs - especially Alejandro. We've been serviced by this agency for years and always so attentive!"
We responded:
"Thank you for the 5-Star review. I am glad Alejandro was able to help you protect your family. I appreciate your trust in my office. Jim Paterson, State Farm Agent."
Rosa Silva
November 19, 2024
5
out of
5
rating by Rosa Silva
"Quiero agradecerle a Alejandro Barnica por ser una persona gentil y muy Profesional , siempre esta dispuesto a solucionar cualquier inquietud que tenga con respecto a mi seguro en State Farm 100% recomendable ."
We responded:
"Gracias por la reseña de 5 estrellas. Me alegra que Alejandro haya sido amable y profesional al trabajar contigo para obtener tu seguro. Estaremos aquí cuando nos necesites. Jim Paterson, State Farm Agent"
Manuel Rosas
November 19, 2024
5
out of
5
rating by Manuel Rosas
"Quiero agradecer y recomendar state farm, tienen un personal muy competitivo, especialmente Alejandro Barnica, es alguien que escucha y atiende todas tus necesidades y preguntas, es una persona muy agradable y muy amable, recomiendo state farm , especialmente para Alejandro Barnica"
We responded:
"Gracias por la reseña de 5 estrellas. Aprecio que recomiendes mi negocio. Me alegra que Alejandro haya atendido todas tus necesidades y preguntas. Bienvenido a nuestra familia. Estaremos aquí cuando nos necesites. Jim Paterson, State Farm Agent"
Mary Rosas
November 19, 2024
5
out of
5
rating by Mary Rosas
"I want to thank State Farm for having Mr. Alejandro Barnica on their team, always willing to help me with his best disposition, making me feel like an important customer to you 🥰"
We responded:
"Thank you for the 5-Star review. Alejandro is an asset to my team, and I am glad he provided you with the service you deserve. I am grateful for your business. Jim Paterson, State Farm Agent"
Zach
October 17, 2024
5
out of
5
rating by Zach
"John Kirsch and the team are fantastic. I have been working with them for many years and have been thoroughly impressed with their service. Speedy and accurate service is guaranteed at this office."
We responded:
"Thank you Zach for the 5-Star Review. I am grateful to have John on my team and I am happy he was able to give you the service you deserve. Jim Paterson, State Farm Agent"
JOANNE Posillico
October 7, 2024
3
out of
5
rating by JOANNE Posillico
"We’ve been State Farm customers for many years but as of late it’s been very disappointing with concerns over price increases and not having a call back after speaking to a rep. I wrote an email to Mr Patterson last week after being told someone will look into why my policy for the car ins. It has been so inconsistent. Being told it’s inflationary does not warrant the jump in my monthly bill as such when my one car with so little mileage on it and it being 6 yrs old to go up as it has. I understand how prices are up on everything but I don’t understand is nobody returned my call or email. This is not acceptable and I will be looking into other insurance companies ."
We responded:
"Thank you for taking the time to share your concerns about your recent experience with our office. We value your loyalty as a long-term State Farm customer and we apologize for any disappointment you have experienced. We understand that price increases can be frustrating, and we want to assure you that insurance rates are based on several factors, including the rising costs of repairing and replacing vehicles, as well as the increasing frequency and severity of accidents. These factors contribute to the need for rate adjustments to ensure we can continue to provide the level of coverage and service our customers expect. We sincerely apologize for the lack of communication you experienced when reaching out to us. Our goal is to provide prompt and helpful assistance to all our customers, and it seems we fell short in your case. We have addressed this issue internally to ensure that it does not happen again in the future. We strive to provide our customers with the best coverage and service possible, and we understand that changes in rates can be frustrating. However, it is essential for us to adjust our rates to meet our financial obligations and continue providing the protection you deserve. If you like to discuss this further, please call me at the office. Jim Paterson, State Farm Agent. "
Giovanni Saint-Victor
September 12, 2024
5
out of
5
rating by Giovanni Saint-Victor
"Alejandro Barnica is the agent that I worked/am working with. He a highly knowledgeable and approachable State Farm agent who consistently goes above and beyond to ensure his clients are well-protected. He takes the time to thoroughly explain coverage options, making sure you feel confident in your choices. His professionalism and personal touch make the insurance process smooth and stress-free."
We responded:
"Thank you, Giovanni for the 5 Star Review. We are lucky to have Alejandro on our team and I am glad he was able to explain the coverage options and provide you with the insurance coverages to meet your needs. Thank you for trusting in my office. We will be here when you need us. Jim Paterson, State Farm Agent"
Xavier Zambrano
August 29, 2024
5
out of
5
rating by Xavier Zambrano
"Muy buena atención de la persona que me atendió Alejandro Barnica. Tuvo paciencia y me supo explicar con detalles las preguntas que tenía. Por eso escogí esta compañía de seguros y también por los precios muy buenos. Lo recomiendo 😀"
We responded:
"Gracias por la reseña de 5 estrellas. Estoy muy contento de que Alejandro haya sido paciente y detallado en su explicación de su seguro. Estamos agradecidos de que esté dispuesto a recomendarnos. Bienvenido a nuestra familia. Jim Paterson, State Farm Agent."
Emely Santana, Esq.
August 16, 2024
1
out of
5
rating by Emely Santana, Esq.
"I am deeply disappointed with my experience at this State Farm agency. From the beginning, I encountered nothing but issues. I was assigned this office by State Farm when I joined. The staff consistently ignored my concerns and questions, making me feel like my business wasn't valued at all. Even worse, I was repeatedly misled with false information, which created unnecessary stress and confusion. It's disheartening to trust a company with your insurance needs only to be met with such unprofessionalism, specifically from Claire the “office manager” and Alejandro. Claire spoke to me poorly on several occasions and she also doubted who was speaking to her on the phone. Find another agency, I promise this review is not in spite of anyone. It’s about the service I received. I would not recommend this office to anyone looking for reliable and honest service."
We responded:
"Thank you for taking the time to share your feedback regarding your experience at my agency. We sincerely apologize for the issues you encountered and any negative feelings it may have caused. We strive to provide exceptional service and it's disheartening to hear you feel we fell short. We take your feedback seriously and appreciate your honesty. Please reach out to me directly if you have any further concerns. Jim Paterson, State Farm Agent."
Zhaleh Sarduy
August 9, 2024
5
out of
5
rating by Zhaleh Sarduy
"I am not an adventurous person. I am about as conservative and boring as they come. When it came time to buy a new car, I was just as surprised as anyone when I found my new car on the Carvana website. Not exactly a traditional car-buying experience! G. John Kirsch at State Farm made the entire insurance process an easy one. So easy that I had to call again today just to make sure that everything was indeed in place. And it was! I am pleased with how John explained the process and had me in my new car the day I picked it up. It's rare when life's bigger moments can actually be enjoyed more than dreaded. John made this life moment a memorable one for all the right reasons! Thank you."
We responded:
"Thank you Zhaleh for the 5 Star Review. I am so glad that John was able to make your insurance experience an easy one. He is an asset to my office. I hope you enjoy your new car and we will be here when you need us. Jim Paterson, State Farm Agent."
Ashley Ward
June 8, 2024
5
out of
5
rating by Ashley Ward
"Claire is by far the best thing in personal lines insurance. I’ve worked at commercial insurance agency’s like Aon and have never had colleagues explain details of my policy quite the same way. She goes above and beyond to provide different scenarios and examples and is extremely responsive. 5+ stars for all interactions with Claire!"
We responded:
"Thank you so much for your stellar review, Ashley! It's fantastic to hear that Claire's dedication and thoroughness have shone through in your experience with us. Her ability to demystify insurance details and personalize explanations to your needs is something we pride ourselves on. If there’s anything more we may do for you, just let us know. - Jim Paterson, State Farm Agent"
Marc Alpert
June 6, 2024
5
out of
5
rating by Marc Alpert
"Claire Dugan is outstanding. She has been my family’s insurance agent (providing a variety of insurance products) for many many years- and she always goes above and beyond to get the best pricing and provide amazing customer service. As a bonus she is incredibly responsive and an absolute pleasure to work with. I would recommend her without any reservations to my friends and family!!"
We responded:
"Thank you so much, Marc, for your kind words and for taking the time to share your experience! We're thrilled to hear that Claire has been able to consistently provide exceptional service and support for your family's insurance needs over the years. Your recommendation means the world to us, and we’re grateful to have you as part of our State Farm family. Thanks again for your support! - Jim Paterson, State Farm Agent"
Jeffrey Rosenblum
June 6, 2024
5
out of
5
rating by Jeffrey Rosenblum
"I have been with Jim Paterson and his staff, including Claire Dugan, for more than 20 years and find their professionalism and attention to detail to my accounts absolutely amazing. I highly recommend them for all your insurance needs."
We responded:
"Thank you so much for your kind words and your loyalty over the past 20 years, Jeffery! Claire and I, along with the entire team, truly appreciate your support and recommendation. We look forward to continuing to provide you with exceptional service for many years to come. If you ever need anything, please let us know. Thank you again! - Jim Paterson, State Farm Agent"
Ilton
June 5, 2024
1
out of
5
rating by Ilton
"Stay away! one of the worst offices i have ever experienced , the office manager Claire is out of her mind in the way she talks to people and everyone else is absolutely not able to communicate things in a clear manner. I have filed a complaint against them. I would not recommend"
We responded:
"Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience. At our office, we strive to provide excellent service and communication. Clearly, we fell short in your case, and for that, we apologize. Your concerns are taken very seriously, and we are committed to addressing them. Please reach out to us directly at (516) 248-6809 to discuss this matter further. Thank you again for bringing this to our attention. - Jim Paterson, State Farm Agent"
Laureen Dillon
May 6, 2024
5
out of
5
rating by Laureen Dillon
"Alejandro was very helpful with adding my son to the policy and helping me find ways to shave money off my premiums"
We responded:
"Thank you, Laureen, for the 5-Star Review! I am so glad Alejandro was helpful in finding you the right discounts to help save you money. Jim Paterson, State Farm Agent"
Dr. Michele Darby
May 1, 2024
5
out of
5
rating by Dr. Michele Darby
"I’ve worked with StateFarm for years and the service was fine. However, this year, I had the pleasure of working with John Kirsch. It was the best experience I’ve had working with an insurance agent. John is well-versed in all things insurance related. He was able to assist in a great way and helped me and my family affect changes in my our policies have already proven beneficial in all matters. John is communicative, attentive, and knowledge. I have recommended John to friends and family, even those already enrolled with StateFarm. Thank you, John! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the 5-Star Review Dr. Darby. I am so happy John was able to help you with all your insurance needs. Welcome to the State Farm Family! We will be here when you need us. Jim Paterson, State Farm Agent"
Mohammed Rouf
March 29, 2024
5
out of
5
rating by Mohammed Rouf
"Mr Alejandro Barnica is very helpful person and he helped me a lot to fix my app"
We responded:
"Thank you Mohammed for the 5 star review! I am pleased that Alejandro was able to assist you with fixing your app. We will always be here for you. Jim Paterson, State Farm Agent"
Te Ping Soong
March 28, 2024
5
out of
5
rating by Te Ping Soong
"I got my auto and home insurances from Alejandro Barnica at State Farm Mineola NY office. He provides great services, professional and courteous. And more importantly, I save great deal of insurance premium by switching to State Farm. 3.27.2024"
We responded:
"Thank you for the 5-Star review Te Ping! I am glad Alejandro was able to help you with all your auto and homeowner's insurance needs. Welcome to our family! Jim Paterson, State Farm Agent."
Aida Sicajan
March 27, 2024
5
out of
5
rating by Aida Sicajan
"Great experience with Jim Paterson Agency , Alejandro helped me to get my life insurance and my statefarm checking account."
We responded:
"Thank you for the 5-Star review Aida! Thank you for acknowledging Alejandro! I am happy to hear he was able to help you protect you and your family with life insurance as well as help you get a checking account. Jim Paterson State Farm Agent"
Pedro Romero
March 27, 2024
5
out of
5
rating by Pedro Romero
"Excelente servicio y muy buenos precios, El Alejandro me ayudo con mi cotización y mis preguntas sobre seguro de carro. Muy satisfecho !"
We responded:
"Gracias por tu reseña de 5 estrellas Pedro! Estoy muy contento de que Alejandro haya podido brindarte un excelente servicio al cliente en relación a tu seguro de carro. Jim Paterson, Agente de State Farm."
Deborah DeStefano
March 25, 2024
5
out of
5
rating by Deborah DeStefano
"Alejandro did an excellent job in helping me start a new policy. Very professional."
We responded:
"Thank you Deborah for the 5-Star review! I truly appreciate you taking the time to let us know that Alejandro did an excellent job with your policy. Welcome to our family! Jim Paterson, State Farm Agent."
Joyce Smith
March 19, 2024
5
out of
5
rating by Joyce Smith
"I have just switched from Allstate after many years to State Farm. I was fortunate enough to have a very knowledgeable and pleasant agent G John Kirsch make the tradition so easy. He is a true asset to your office I look forward to many years as a loyal customer"
We responded:
"Thank you Joyce for the 5-Star Review. I have so happy John was able to help you with your insurance needs. He is definitely an asset to my office. Welcome to our family. Jim Paterson, State Farm Agent"
J Sakhai
March 5, 2024
5
out of
5
rating by J Sakhai
"Alejandro Barnica, very knowledgeable and helpful. Thank you"
We responded:
"Thank you J Sakhai for the 5-Star review. I am pleased Alejandro was able to help you. Jim Paterson, State Farm Agent"
Dillan Raia
February 15, 2024
5
out of
5
rating by Dillan Raia
"great friendly service , got me one hell of a deal , would highly reccomend"
We responded:
"Dillan, we're thrilled to hear about your fantastic experience with us! Your recommendation is the ultimate compliment, and we're here to serve you anytime you need us. Thanks a million for choosing us and spreading the word! -Jim"
Amanda Zayas
February 1, 2024
5
out of
5
rating by Amanda Zayas
"Alejandro Barnica is the best!!! He has helped me get an affordable car insurance with start farm. Also is always available to help me with any questions and concerns at all times."
We responded:
"Amanda, thanks for the great review! I’m thrilled to hear that Alejandro provided you were top-notch service and found auto insurance that fits your needs. Safe travels ahead! - Jim"